Tyler Technologies is seeking an Infrastructure Architect with a focus on SAN/Storage to join our Hosting Engineering team in our Yarmouth, ME office. The Infrastructure Architect is responsible for the analysis, evaluation, design, implementation, and monitoring of Tyler Technologies Datacenters Storage Infrastructure and enterprise disaster recovery systems.
Accountable for storage capacity planning and management.
Identify, analyze, and recommend strategic storage technologies based on business requirements.
Assist with planning and implementation of short and long-range strategies - changes in configuration, technology and processes pertaining to storage infrastructure and backup solutions
Work with Hosting Engineering and Operations teams to optimize delivery of storage requests and projects.
Develop and implement technical standards and procedure based on industry and vendor best practices.
Develops technology roadmaps and standards.
Maintains working relationships with vendors on solutioning and roadmaps.
Act as an escalation point for any storage related issues.
Provide in-depth root cause analysis when necessary.
Working in a dynamic 24/7 customer focused environment, this position will require occasional on-call or weekend work.
Substantial professional course history applicable to required skills, or comparable work experience
Expertise in SAN Storage, particularly in Infinidat / IBM / Brocade
Expertise in backup & data replication technologies
Experience in enterprise disaster recovery planning
Minimum 15 years in IT field
Minimum 5 years in advanced Storage/SAN related position requiring design and implementation
Will be required to undergo and satisfactorily pass a fingerprint background check (for CJIS requirements).
Excellent troubleshooting skills.
Excellent written and verbal communication and customer service skills.
Strong scripting skills
Ability to prioritize and complete multiple tasks logically in a fast-paced, technical environment.
Experience with any of the following is absolutely required:
Enterprise SAN Switching Preferably Brocade or Director class switching
Enterprise Disk Storage arrays, Preferable Infinidat /IBM
Enterprise Backup and Disaster recovery system.
Experience with any of the following a plus
The ability to work independently yet as an integral team member is a critical. The successful candidate will be familiar with and adhere to a strict change request policy, with an eye toward never violating PCI, SSAE or other standards-based certifications maintained within the Tyler Datacenters.
With almost 5,000 employees (and growing), Tyler has a 50-year track record of developing our people's careers while supporting strong work-life balances. Tyler encourages employees to think outside of the box, stay curious, build on their skills and be the drivers of their careers.
Come join us and be a part of an organization that is continuously empowers communities. Tyler Technologies is the largest software company in the nation solely focused on providing integrated software and technology services to the public sector — cities, counties, states and school districts.
Location/Region: Yarmouth, ME (US)