Maintenance Operations Manager
Founded in 1876, the Appalachian Mountain Club (www.outdoors.org) is the oldest conservation, education and recreation organization in the United States. The AMC promotes the protection, enjoyment, and wise use of the mountains, rivers and trails of the Appalachian region. The AMC encourages the involvement of all people in its mission and activities, through its membership, programs, policies, and procedures.
Position Description Summary: The Maintenance Operations Manager provides year-round supervision of the maintenance of AMC's backcountry wilderness lodges in Maine. Key responsibilities include the Nordic grooming program, and maintenance of motorized equipment such as snowmobiles and piston-bully. A small team of maintenance technicians and a mechanic report to the Operations Manager to support all these functions that are critical to the success of our lodging operations. Priorities shift and transition with the time of year. Success in the role will require the person to balance tactical day-to-day operations with strategic planning particularly regarding capital improvements. The Maintenance Operations Manager must also be able to work collaboratively: with the Regional Lodging Manager to ensure staff and guest needs at the facilities are being met, as well as with the Director of Maine Conservation and Land Management to integrate trail maintenance project work within the Maine Woods Initiative's conservation framework.
What you'll be doing: Supervise the Maintenance staff to ensure that all facilities, roads, and trails are well maintained, and operate efficiently and safely, including: Oversee and carry out maintenance activities at MWI facilities both for day-to-day operations and long-term capital improvements. Perform and supervise the grooming and maintenance of winter ski trails. Maintain equipment and supervise the storage of hand tools and power equipment in a neat, efficient and safe manner. Operate heavy machinery for snow removal, trail mowing and grooming, and infrastructure projects. Winterize and de-winterize all water and other seasonal systems at each facility. Operate, troubleshoot, and maintain facility systems including electrical (generators, inverters, PV array, battery systems), propane supply, potable water, carpentry repair, and solid waste. Ensure adequate supply and storage of firewood and fuels for lodges and remote cabins. Oversee of Maine fleet and equipment through inventory record keeping, scheduling of both routine and targeted maintenance and repairs, registering, and storage. Oversight of the Maine Operations & Equipment property Work with the VP of Operations, the Maine Regional Lodging Manager, and the Director of Maine Conservation and Land Management to oversee capital improvement projects and to develop short and long-range plans and budgets Manage relationships and financial contracts with external contractors as assigned Implement energy conservation and environmentally sound practices in daily operations consistent with AMC's Net Zero goals Maintain accurate financial records and control routine expenses based on an approved, annual operating budget
What we're looking for: Demonstrated management and leadership ability among a professional staff 2+ years of facilities operations management experience Supervise and manage employees to complete a diverse variety of work tasks and work schedules Provide exceptional leadership to AMC contractors and outside labor 2+ years of professional carpentry and maintenance experience or equivalent relevant experience/education Experience with Nordic ski trail grooming preferred Proven experience to operate equipment successfully and safely, including but not limited to snowmobiles, RTVs, wheeled loaders, tractors, track dumps, plow trucks, chainsaws, power hand tools, etc. Experience maintaining motorized and non-motorized recreation trails a plus. Physical ability to travel safely in the backcountry to all AMC worksites in all weather conditions carrying up to 40 pounds of gear Valid driver's license and ability to obtain appropriate license(s) in Maine Wilderness First Aid Certification required (AMC can provide/help schedule at start of employment) Ability to use a computer to send and receive emails and use Microsoft Office applications (Word, Excel) for communicating and planning You're a positive influence and energy and view your role as critically important You bring a commitment to creating an equitable, inclusive, and culturally relevant environment for AMC employees, guests, visitors, volunteers, and other constituents You're passionate about AMC's mission!
Compensation and benefits: Salary Range: $50,000-$55,000 Group Health Plan: 73.2% employer paid Optional Vision Insurance Optional Dental Insurance Group Life Insurance: 100% employer paid Long Term Disability Insurance: 100% employer paid Matching 403(b): 4% with vesting schedule Vacation: 4 weeks accrued each year to start Holidays: Up to 10 paid holidays per year Free use of AMC Destinations Free annual AMC membership Pro-deals discounts on equipment and gear
AMC welcomes all qualified candidates to apply and we invite the full participation of all individuals currently underrepresented in the outdoor community. This includes, but is not limited to, individuals from racially and or ethnically diverse communities, individuals with disabilities, individuals from LGBTQ+ communities, and individuals who experience intersectionality with one or more of these identities. Staff will be required to show proof that they are fully vaccinated against COVID-19 as a condition of employment. The AMC will consider an exemption from the vaccine requirement if they are unable to get vaccinated due to a qualifying medical disability or a sincerely held religious objection. An accommodation or exemption from the vaccine requirement will be considered if one is available that would not pose a direct threat to others in the workplace and would not create an undue hardship for the organization. The Appalachian Mountain Club has zero tolerance for child abuse or placing children in danger. The AMC requires all employees who work in a program or facility which serves children, disabled persons, or the elderly to have a criminal background record check performed on their name annually with employment contingent upon satisfactory results.