General Manager

Location: Jackman, ME Onsite

Mountain Country grocery store exists to provide its customers, employees, and the regional community with:

• A plentiful selection of food at reasonable prices in a clean environment.
• A stable and responsive employer that is committed to employee well-being.
• Create a welcoming, sustainable, full-service business that is inclusive of diverse persons and needs and strengthens the local community.
• Provide excellent customer service from well-trained, respectful, friendly and knowledgeable staff.

Job Brief

Mountain Country is seeking an experienced General Manager to guide our store. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively. 

Responsibilities

• Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
• Ensure high levels of customers satisfaction through excellent service
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Report on buying trends, customer needs, profits etc
• Propose innovative ideas to increase market share
• Conduct personnel performance appraisals to assess training needs and build career paths
• Deal with all issues that arise from staff or customers (complaints, grievances etc)
• Be a shining example of model behavior and high performance
• Additional store manager duties as needed

Benefits

• Health care
• Disability insurance
• Vacation & paid time off
• Flexible working hours
• Casual dress